Privacy Policy

Last updated: November 11, 2025

At InstaHands San Clemente Tree Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Details about the tree services you need
• Payment information when you use our services
• Photos or videos you share of your property or trees

How We Use Your Information

We use the information we collect to:

• Provide you with accurate quotes and service estimates
• Schedule and perform tree care services
• Process payments for services rendered
• Communicate with you about your service appointments
• Send you important updates or safety information
• Improve our services and customer experience
• Comply with legal obligations and maintain business records

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of receiving marketing communications from us
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide you with services and comply with legal obligations. After this period, we will securely delete or anonymize your information.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

InstaHands San Clemente Tree Services
929 Calle Negocio Suite K
San Clemente, CA 92673
Phone: (714) 439-5367
Email: hello@sanclementetreeservices.com